Minneapolis Participating Employers

About The Company:

DCM Services is a leading national provider of deceased account collection solutions. DCM Services helps protect client brands and maximize their recoveries through an innovative estate-focused approach to collections. Our proprietary Probate Finder® system enables us to find more estates, generate more recoveries and protect our client brands better than any solution available.

Job Titles and Descriptions:

Account Representative

DCM Services is currently looking for smart, personable individuals who are committed to helping people resolve credit issues. If you have strong communications, interpersonal and computer skills, as well as a willingness to learn, we would like to talk to you about our exciting career opportunities.

We offer a competitive salary, exceptional bonus incentives and an excellent benefits package including a 401(k) with Company match, medical, dental and vision plans, and flexible work schedules.

If you are motivated and serious about a career, please follow the link below. HS Diploma or GED Required.

.NET Developer

The .NET Developer will be responsible for a wide range of IS duties including the design, modification, development, programming and implementation of software applications, database and enterprise reporting and analysis solutions. The individual in this role will use their diverse technical background to perform a variety of application development and support activities.

The ideal candidate will possess a .NET and SQL background, with a strong working knowledge of C# and ASP.NET.

Responsibilities:

Create, edit and distribute various applications as required using development tools such as Visual Studio, .NET Framework, ASP.NET and C#.
Write and maintain appropriate documentation to describe installation and operation procedures as well as logic, coding revisions and corrections.
Participate in the testing process through test review and analysis and development of test plans.
Support and/or install software applications when necessary.
Consult with project leads to identify current operating procedures and to clarify program objectives.

Qualifications:

Education & Experience: Bachelor's degree in relevant discipline and 3-5 years related work experience (or commensurate work experience without degree).
Experience creating, maintaining and troubleshooting relational and transactional databases such as SQL Server.
Experience creating and maintaining web-based applications using tools such as Visual Studio 2005/2008, .NET framework 2.0, ASP.NET, C#, SQL 2000 and SQL 2005.
Knowledge of Windows servers and Microsoft Internet Information Services
Excellent written and verbal communication skills.
Proven ability to work effectively in a team environment
Experience with structured change control processes and source version control tools a plus
Proven commitment to excellence, attention to detail, and structured, process-based thinking.

SQL Server Database Administrator

The primary responsibility of this position is administration of the SQL servers and some development of complex computer-based systems solutions. Additionally, some responsibilities will be for web development. These databases are both internally developed, as well as administrating and managing third party applications which run on SQL. This includes participation in the evaluation and deployment of applications, as well as the development of policies related to the proper use of applications and databases.

I. DUTIES AND RESPONSIBILITIES:

A. Software and Systems Utilization and Development

1. Database design and support
2. Performance tuning and security management.
3. Capacity planning and change management.
4. Fault management and data management.
5. Integrating database applications using MS SQL and Reporting Services
6. Creating complex SQL statements and scripts in order to access data from multiple joined tables
7. Administering Microsoft SQL databases both internally developed and third party vendor applications based on SQL

B. Systems Development

1. Understand SDLC (System Development Life Cycle)
2. Documentation of all phases of development.
3. Troubleshoot issues with developed and third party SQL applications.
4. Acquire user specifications and requirements and provide knowledgeable support.

C. Technical

1. Works closely with the Technical group to assure technical requirements for the various SQL environments are met.
2. Design and implementation of backup/recovery, incremental log backups.
3. Strong understanding of SQL security.

D. Completes special projects, as assigned, including participation on various task forces, etc.

II. QUALIFICATIONS

Bachelor’s degree in Computer Science or related field, or 5+ years of DBA experience in SQL Server 2005 or SQL Server 2000 preferably Microsoft certified. Excellent design and analysis skills in software development, with proven systems implementation experience. Proficiencies in the following skill areas: ASP.NET, C# a plus. Excellent written, verbal, and persuasion skills. Some construction experience helpful. Strong understanding of data design a must.

Process Analyst

DCM Services is the industry leader in deceased account collections. Through its innovative approach to decedent collections, DCM Services helps protect client brands and maximize their recoveries. DCM Services provides collection services to the world’s most respected companies in the credit card, health care, auto leasing, retail, telecommunications and utilities industries. Headquartered in Minneapolis, DCM Services is owned by Norwest Equity Partners, a private equity group with over $3 billion under management, and founders James Balogh and Gary Becker.

Job Summary

DCM Services, LLC is seeking a Process Analyst to be a key member of an internal Product

Development Team. This person will work directly with the Operations Project Manager and other members of the Product Development Team to assist with the research and validation of current processes as well as newly identified opportunities

Specific responsibilities may include but not limited to:

Online Research
Research via Telephone Calls to Courts, Companies, etc.

Research and report on current Company processes (efficiencies, flaws or opportunities, operating costs, etc.) by interviewing Company employees and observing processes in action to gain a thorough understanding of the Pros and Cons

Create and maintain Task/Project Logs to monitor progress

Provide reporting and share status updates with Operations Project Mgr. and the Product Development Team

Assist with the testing and implementation of new or revised processes

Skills/Experience:

Required:

Prior research or analyst experience
Proficient in MS Excel
Proficient in MS Word
Analytical and problem solving skills
Strong organizational skills
Strong communication skills and ability to work well in a team environment
Ability to multi-task and meet important deadlines

Preferred:

Proficient in MS Access
Proficient in MS Visio

Web Content Manager

The Web Content Manager, reporting to the Vice President of Marketing, is responsible for all information appearing on DCM Services websites. The Web Content Manager will research and produce all site content and ensure it caters to the needs of DCM Services' target audience. He/She will play a leadership role in the development of Company websites to ensure user-centricity, intuitive navigation, high functionality and consistency.

The following are responsibilities of the Web Content Manager:
• Leadership role in developing and maintaining site content, including creating and/or licensing content and features stories, web events, community development initiatives and news
• Drive the overall style and appearance of the site and ensure its alignment with key audiences
• Improve navigation of Company website by using Web content management systems to analyze site statistics
• Skilled at using web-editing software and Content Management Systems; familiarity with web tools such as HTML, PhotoShop and Adobe/Macromedia software
• Self-directed individual with excellent writing skills and at least three (3) years’ experience managing Web content on sites larger than 500 pages in a corporation, hospital, university or equivalent complex setting
• Must be an excellent editor as well as a persuasive, clear writer
• Experience in the business media field and/or a demonstrated understanding of business and financial journalism concepts
• A Bachelor's degree in journalism or marketing and at least three (3) years experience writing for an online or print publication is required

Company Website URL:

www.dcmservices.com