Washington, DC Participating Employers

About The Company:

With assets over $700 million, Andrews Federal provides a complete range of financial products and services to over 84,002 members with a "passion for service with safety and soundness." We’re different from other financial institutions because we stay heavily involved with the communities we serve. Unlike banks, we roll up our sleeves and involve ourselves in the lives of the people we serve so that we can help uplift and strengthen them, not exploit and alienate them. We see ourselves as fellow community residents with a mutual stake in enhancing and cultivating the community.

Job Titles and Descriptions:

Open Positions

Consumer Loan Officer I
Executive Assistant-Operations Division
Loan File Audit Specialist
Member Services Representative
Mortgage Loan Specialist
Operations Manager
Part-Time Telephone Service Representative
Telephone Sales Representative Part-time
Telephone Service Representative-Full Time
Teller
Teller - Floater
Teller (Part time)

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Consumer Loan Officer I: Underwriting quality consumer loans in compliance with applicable laws and regulations. Protect members’ funds while generating acceptable quality loans for the credit union and its members.

Requirements: Three years of office experience, including two years in a consumer lending environment or a college degree in a related field and one year of consumer lending experience. Working knowledge of applicable laws and regulations related to lending (Reg B, Reg Z and Fair Credit Reporting Act). Prior underwriting / loan approval experience is preferred. Strong mathematical and PC skills to include word processing and spreadsheets. Must be detail-oriented and have the ability to operate a variety of office equipment. Excellent organizational, written and verbal communication skills. Scheduling flexibility to accommodate Overseas and Stateside operations is a plus. PHYSICAL REQUIREMENTS: The ability to sit for extended periods. The ability to use a personal computer, 10-key calculator, and telephone.

Work Schedule: Mon-Fri

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Executive Assistant-Operations Division: Performs a variety of clerical, administrative and technical functions and supports the VP of the Operations Division.

Requirements: Three years office experience, preferably in an administrative/secretarial position. Strong PC skills; Proficient at Microsoft Word, Excel, PowerPoint, Visio and Microsoft Project. Able to prepare, produce and edit correspondence. Excellent organizational, math, and written communications skills. Familiarity with bank services preferable; not required.Able to operate various office equipment to include computer terminal, fax machine, copier, multi-telephone and 10-key calculator. PHYSICAL REQUIREMENTS: The ability to sit for extended periods. The ability to use a computer keyboard, multi-line telephone, fax machine, 10-key calculator.

Work Schedule: Mon-Fri 8:30am-5pm

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Loan File Audit Specialist: Perform quality review of consumer and home equity loans, prepare the loan files for scanning and scanning all loan documents into OnBase. Monitor, review, adjust, and track all unsecured, share/CD, home equity and VISA loans. Ensure loan documentation is accurate and complete by performing audits on all closed loans.

Requirements: Requires one-year general office experience, preferably in a lending environment. Must be able to type 20 words per minute. Must have knowledge of various office equipment to include personal computer, telephone, fax machine, copier, 10 keypad and calculator. Word processing experience required; spreadsheet experience preferred. Must have good organizational, verbal and written communication skills. Must be detail oriented. Must exhibit exceptional staff and member relation skills. Working knowledge of applicable laws and regulations related to lending is desired. PHYSICAL REQUIREMENTS: Requires the ability to stand for extended periods of time, entering and analyzing data. Must be able to use computer terminal and automated file tracking system, calculator, fax machine and telephone.

Work Schedule: Mon-Fri 8:30am-5pm

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Member Services Representative: Responsible for educating and assisting credit union members and potential members in understanding and utilizing product offerings and services to guarantee satisfaction and retention.

Requirements: Two years of customer service experience in a financial institution or two years retail customer service experience in a sales/commissioned-based environment. Cross-selling experience required. Must possess knowledge of methods, practices and terminology of credit union or retail banking. Ability to present a professional image to the public required. Demonstrated organizational and personal computer skills with knowledge of Microsoft Word and Excel. Excellent verbal, written, and exceptional organizational skills required. PHYSICAL REQUIREMENTS: The ability to sit at a desk and computer for extended periods of time. Must be able to use a personal computer, 10 key calculator, telephone, and fax machines.

Work Schedule: TBD but subject to include Thursday & Friday evenings and Saturday hours

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Mortgage Loan Specialist: Performs a variety of mortgage support tasks in the processing of member’s mortgage loans. Posts mortgage payments and updates databases. Processes first mortgage loan applications as required meeting secondary market standards

Requirements: Requires two years office experience, including at least one year of lending experience, preferably in a mortgage lending environment. Must have strong PC skills to include word processing and spreadsheets. Must have excellent organizational, verbal and written communication skills. PHYSICAL REQUIREMENTS: The ability to sit for extended periods. Ability to use 10 key calculator, computer keyboard, fax machine and telephone.

Work Schedule: Suitland, MD Mon-Fri 8:30am-5pm

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Operations Manager: The incumbent is responsible for managing the day to day activities of the Operations Department, which includes all facets of ACH, Check Card, Visa, General Ledger settlement, IRA/CD Administration, Inbound/Outbound Returns, ATM Network, Statement Rendering and resolution, End of Year reporting, Regulation E claims, Charge-offs and Escheatments. Directly supervises 4 exempt supervisors and 25-30 indirect, non-exempt employees. Performs personnel management duties, provides support to our branch network, streamlines and automates functions, actively participates in goals and objectives established by the credit union. Provides mentoring and leadership to staff members.

Requirements: Bachelor’s degree preferred (Business Administration/Accounting). Equivalent experience may be substituted. Seven to ten years progressive management experience with a financial institution with concentration in management and operations. Prefer AAP certification or candidate is willing to obtain accreditation within one year. Has demonstrated ability to lead, motivate and empower teams. Prefer experience in re-engineering functions. Must have excellent written and oral communication skills and exceptional analytical and problem solving skills. Has experience preparing executive level reports as needed. Must have strong PC skills, proficiency with Microsoft Suite of Office Products. Must be able to manage multiple priorities in a fast-paced, detailed-oriented environment.

Work Schedule: Monday-Friday 8:30am-5:00pm

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Part-Time Telephone Service Representative: Assist member in performing a variety of business transactions by phone, provides members with account information and responds to member inquiries.

Requirements: Two years experience within a credit union or financial institution with a minimum of one year in a customer contact environment. Demonstrated customer service skills and a working knowledge of various office equipment, including calculator, computer terminal and phone system. Excellent organizational, verbal and written communication skills.

Work Schedule: Mon-Friday hours vary between 8am-5pm

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Telephone Sales Representative Part-time: To provide members with account information, respond to member inquiries and focus on cross selling loan products and services

Requirements: One year of operational/sales experience within a credit union or financial institution with a minimum of one year in a customer contact environment. Demonstrated customer service and sales skills and a working knowledge of various office equipment, including calculator, computer terminal and phone system. Excellent organization, verbal and written communication skills. PHYSICAL REQUIREMENTS: Requires the ability to sit for extended periods. Must be able to use personal computer, multi-line telephone, copier and fax machines.

Work Schedule: Weekdays 5:00 - 8:00 PM; Saturday 9:00 AM - 2:00 PM

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Telephone Service Representative-Full Time: Assist members in performing a variety of transactions by phone, provides members with account information and responds to member inquiries.

Requirements: Two years experience within a credit union or financial institution with a minimum of one year in a customer contact environment. Demonstrated customer service skills and a working knowledge of various office equipment, including calculator, computer terminal and phone system. Excellent organizational, verbal and written communication skills.

Work Schedule: Mon-Fri 8:30am-5pm

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Teller : Assist members in performing various business transactions to include processing share and sharedraft deposits and withdrawals, loan payments, money orders, traveler's checks and various other transactions. Provide members with account information and responds to member inquiries.

Requirements: One year of teller experience or cash handling experience which would have included balancing responsibilities. One year of general office experience. Knowledge of various equipment, including calculator, computer terminal and word processing systems. Excellent interpersonal, verbal and written communication skills. Prior sales experience is preferred. PHYSICAL REQUIREMENTS: The ability to sit and/or stand for extended periods. Must be able to use a computer keyboard and a 10-key calculator.

Work Schedule: TBD but subject to include Friday evenings and Saturday hours.

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Teller - Floater: To assist members in performing various business transactions to include processing share and sharedraft deposits and withdrawals, loan payments, money orders, traveler's checks and various other transactions. Provide members with account information and responds to member inquiries.

Requirements: One year of teller experience or cash handling experience which would have included balancing responsibilities. One year of general office experience. Knowledge of various equipment, including calculator, computer terminal and word processing systems. Excellent interpersonal, verbal and written communication skills. Prior sales experience is preferred. PHYSICAL REQUIREMENTS: The ability to sit and/or stand for extended periods. Must be able to use a computer keyboard and a 10-key calculator.

Work Schedule: DC - MD

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Teller (Part time): To assist members in performing various business transactions to include processing share and sharedraft deposits and withdrawals, loan payments, money orders, traveler's checks and various other transactions. Provide members with account information and responds to member inquiries.

Requirements: One year of teller experience or cash handling experience which would have included balancing responisibilities. One year of general office experience. Knowledge of various equipment, including calculator, computer terminal and word processing systems. Excellent interpersonal, verbal and written communication skills. Prior sales experience is preferred. PHYSICAL REQUIREMENTS: The ability to sit and/or stand for extended periods. Must be able to use a computer keyboard and a 10-key calculator.

Work Schedule: Andrews AFB, Hours TBD- subject to include Thursday or Friday evenings and Saturday hours

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Summary of Employee Benefits

AFCU offers competitive salaries, an opportunity to grow with a progressive world-class organization and a comprehensive employee benefits package to include the following for fulltime employees, unless otherwise noted:

Health Insurance which covers medical, dental, vision and prescription expenses. Part-time employees are now eligible to receive this benefit.

Flexible Benefit Plan to pay health insurance premiums, dependent care and unreimbursed medical expenses on a pre-tax basis.

Retirement Program to include:

~ a Pension Plan funded entirely by AFCU and

~ a 401k Plan for which AFCU will match the employee's contribution (.50 for each $1.00) up to 8% of salary. There are also a range of investment vehicles available to allow employees to customize their own investment portfolio. Part-time employees are eligible to participate in this program. EuroAFCU employees are excluded from participation in this program.

Short Term and Long Term Disability Programs provide employees with a payment of 662/3% 100% of their salary

Life Insurance / Accidental Death and Dismemberment Program provides employees with life insurance in an amount equal to two times their annual salary up to $250,000. Full or partial benefits are paid in the event of certain non-fatal injuries. These plans are funded entirely by AFCU.

Leave Benefits:

~ Annual Leave accrual is based on years of service and employment status.

Full Time Employees
Part Time Employees

Years of Service Annual Accrual Years of Service Annual Accrual
Hire Date - 3 years 80 hours / 2weeks 1 - 3 years 12 hours
3 - 10 years 120 hours / 3 weeks 3 - 15 years 16 hours
10+ years 160 hours / 4 weeks 15+ years 20 hours

~ Sick Leave accrual is based on years of service and employment status.

Full Time Employees

Employment Status Annual Accrual
Non-exempt 52 hours
Exempt 78 hours

Tuition Assistance Program provides payment of eligible courses, leading to an undergraduate and/or graduate degree, prior to registration.

Holiday Recognition - AFCU recognizes most federally recognized paid holidays.

Employee Discounts on loan and credit card products. Service fees are also waived for employees on checks, money orders, Travelers Checks and minimum balances. These discounts are also extended to part-time employees.

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Applying For Positions
Maryland

Fax resumes to (301) 702-5336;

Email resumes to EMPLOYMENTDC@andrewsfcu.org (to apply for MD positions)

Mail resumes to:

Employment Manager
Andrews Federal Credit Union
5711 Allentown Road, Suite 418
Suitland, MD 20746
Directions and Map to AFCU

Job Listings

Job Hotline (301) 702-5500 - Select option 5 (For positions available in the Maryland and New Jersey locations only)

Company Website URL:

www.andrewsfcu.org