Westin's Green Initiative: Saving the Earth or Cutting Jobs?
I’m staying at a lovely Westin Hotel in Pittsburgh to speak at the Pennsylvania Women’s Conference. On my bed, there’s a card that reads, “You have the option to decline housekeeping service for the day. For helping us conserve natural resources, we are happy to offer you a $5 gift card for use at participating food and beverage outlets.”
Make no mistake: This isn’t the standard encouragement to reuse your towels, which hotels have rightfully promoted for years. This went much further. I didn’t interpret this as a chance to save the environment; to me, this is a way to cut back on the housekeeping staff. (What’s next? Maybe we could save $8 if we vacuum the carpet ourselves before checkout?)
I don’t know about you, but I don’t want to save $5 to forgo housekeeping services. And, in fact, I always leave a generous tip for the housekeeping staff because I appreciate the back-breaking work they do.
Am I overreacting to this latest “green” initiative? Do you think it’s truly designed to protect the earth or to test the opportunity to reduce staffers?